Cancellation Policy

Shawn Rigby offers live directed sessions to provide clients with real-time input and collaboration during voiceover recordings. These sessions are available through Zoom, Skype, or other preferred platforms, allowing clients to offer feedback, adjust tone, and fine-tune the delivery to meet specific project goals. Session Duration and Scheduling: Live directed sessions are scheduled in 30- to 60-minute blocks. Session duration will be agreed upon in advance to align with the project’s scope. Please request a session at least 48 hours in advance to allow for scheduling. Cancellations and Rescheduling: If you need to cancel or reschedule, please provide at least 24 hours' notice. Cancellations with less than 24 hours’ notice may be subject to a fee or may impact availability for future live sessions. Missed sessions without prior notice may also incur a fee. Technical Requirements: Clients are responsible for their internet connection and access to the agreed platform (e.g., Zoom, Skype). For optimal audio quality, sessions will be conducted using professional equipment, and any additional technical requirements should be discussed prior to the session. Recording and Usage: The session audio is recorded for production purposes unless otherwise requested. However, any final, edited audio will only be released as per the agreed project timeline and deliverables. Please feel free to reach out with any additional questions or specific requests for live directed sessions.

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